HandyTube Corporation, a Steel Partners Company

Innovation for customer-specific solutions: HandyTube Corporation

HandyTube Corporation, a Steel Partners Company, is a premium manufacturer of seamless stainless steel and nickel alloy coil and straight length tubing. For over 70 years, the company has been committed to providing customer specific solutions, and will be celebrating their 40th anniversary in their Camden, Delaware, U.S.A. headquarters in 2021.
 
^ HandyTube Corporation, a Steel Partners Company

Article By Brittani Schroeder
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Stainless Steel World spoke with Lisa Presutti (President), Dean Hoffmann (Vice President, Sales and Marketing), and Christopher Rowland (Vice President and General Manager), about how HandyTube has taken steps to stay customer and employee focused during COVID-19, their capabilities to provide custom solutions, and what their plans are for 2021 and beyond.

A proven history

HandyTube Corporation’s journey began in 1867 with the founding of precious metals company Handy & Harman. In 1892, Handy & Harman was first to set the domestically traded price of silver, and the name is still in use today in the metals stock exchange. “HandyTube’s mission is to be recognized as the global leader in customer service, quality, and delivery in seamless stainless steel and nickel alloy tubing,” says Lisa Presutti. “We serve diverse industries, and we know that the end user expectations for each industry or application differs. We need to ensure we are delivering quality tubing that meets each need correctly, and that is why we invest in highly focused and dedicated commercial and engineering teams.”

Manufacturing facilities and capabilities

HandyTube serves domestic and international customers from its Camden headquarters. With warehouses in Texas and Singapore, and a sales office located in Shanghai, China, the company can ensure that all the needs of their global customers are met. “The USA manufacturing facility is approximately 100,000 square feet, sitting on 11 acres here in Delaware,” says Christopher Rowland. “We have a team of 160 people spread across the different locations. With our customer service team located in the same facility as engineering and manufacturing, we can provide feedback to our customers in an accurate and timely manner.

This allows significant flexibility in expediting orders and the customization of specific requirements, so our customers receive exactly what they need, when they need it. We also have an ambitious goal to respond to all inquiries within 48 hours.”

To provide customers with the best value and service, the HandyTube manufacturing facility focuses on lean processes: “Lean manufacturing practices provide our customers with high value products by eliminating waste, streamlining processes and decreasing lead times,” explains Rowland.

High-performing nickel alloys and ultra small diameter tubing

HandyTube manufactures tubing for a wide range of industries, including oil and gas, chemical processing and instrumentation, alternative energy, life sciences, nuclear power, aerospace, and space exploration. “Our seamless tubing is available in both coils and straights in numerous high-performing, corrosion resistant stainless steel and nickel alloys,” says Dean Hoffmann. The company offers common 300 series alloys, Alloy 276, Alloy 22, Alloy 400, MP35N, Alloy 825, Alloy 600, Alloy 625 and Alloy 6Mo (UNS S31254) featuring wall thickness up to 3.8 millimeters. Rowland states, “Our tubing can also be coated and encapsulated through our partners.”

HandyTube’s coil tubes feature outer diameters as small as 0.017 inch (0.508 millimeter) and inner diameters as small as 0.003 inch (0.076 millimeter), working up to 1 inch outside diameters and 0.150-inch walls.

HandyTube’s straight length tubing is available in a wide variety of sizes, ranging from outer diameters of 0.017 inch and inner diameters as small as 0.003 inch, up to 0.750 inch outside diameters.

HandyTube’s Ultra-Small Diameter (USD™) capillary tubing for chromatography applications features outside diameters less than 0.0625 inch (1.59 millimeters). “To minimize the risk of cross-contamination and save our customers time, we developed our proprietary Chroma Clean ID™ cleaning process, which removes manufacturing lubricants and other contaminants from the tubing interiors,” explains Hoffmann. “In addition, our Chromat ID™ drawing process provides inside diameter (ID) support during the manufacturing process, which creates smoother, consistently uniform ID surface characteristics.”

Handling the impact of COVID-19

At HandyTube, the safety and wellbeing of their customers and employees is always their top priority. It is impossible to anticipate the outcome of a global crisis such as the Coronavirus (COVID-19) pandemic; as a result, HandyTube seeks to understand current impacts, potential risks, and mitigation opportunities to assess supply chain resilience during this time. “Our business was declared essential and we continue to serve our customers without any supply disruptions, while protecting our customers and the HandyTube team members,” Presutti says. “We will continue to follow guidance from the various health agencies and government officials to maintain a safe environment for everyone involved.” During the pandemic, HandyTube has taken steps to ensure the safety of their team, including: enhanced cleaning protocols; required stayat-home policies for all employees who are feeling ill; encouraging all employees to take health precautions recommended by the Centers for Disease Control and Prevention (CDC) agency in the U.S.A. – such as frequent handwashing and the use of alcohol based hand sanitizers; and, expanding work-from-home options to provide associates with additional flexibility if they are feeling unwell or have contracted the virus.

HandyTube is very committed to safety. The company achieved over one year without an Occupational Safety and Health Administration (OSHA) recordable, and also completed 2020 with under a dozen positive COVID-19 cases (of which, those employees were not in the office), all while maintaining a positive behavior culture.


 

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